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Privacy Policy

Effective Date: July 2025

Haven Place Doulas (“Company,” “we,” “us,” or “our”), based in Boston, Massachusetts, is committed to safeguarding the privacy and personal data of all individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws and best practices.

By using our website or providing us with your information, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following categories of personal information through our website:

  • Information You Provide Voluntarily

    • Contact Forms: When you fill out our contact form, we collect your name, email address, and phone number so we can respond to your inquiry.

    • Newsletter Sign-Ups: When you subscribe to our newsletters, we collect your name and email address to send you email communications.

  • Automatically Collected Data

    • We do not currently use cookies or tracking technologies to collect personal data automatically. Should this change, this policy will be updated accordingly.

  • Payments

    • We do not collect or process any payment information through our website.


2. How We Use Your Information
We may use your personal data for the following purposes:

  • To respond to inquiries submitted through our website

  • To provide you with information, updates, and resources via email newsletters

  • To maintain accurate client records and communication preferences

  • To fulfill legal obligations and protect our legal rights


We do not sell, rent, or lease your personal information to third parties.​

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you submit your information via a form or sign up for a newsletter, you give us consent to use that information for the stated purposes.

  • Legitimate Interest: To maintain communication with individuals interested in our services.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we use select third-party service providers to assist in operating our business:

  • OmniSend

Used for managing email marketing and newsletter communication.

Note: OmniSend operates under its own Privacy Policy.

  • EngineHire

Used as our Client Relationship Management (CRM) platform to organize client data.

Note: EngineHire operates under its own Privacy Policy and is responsible for safeguarding the data it processes.

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These third-party providers may store, process, or access your information according to their own terms. We encourage you to review their policies for further information.

 

​5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. You may request the deletion of your information at any time by contacting us at info@havenplacedoulas.com.

 

6. Security of Your Information
We take reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • The right to access the personal data we hold about you;

  • The right to correct inaccurate or incomplete data;

  • The right to request deletion of your data (“right to be forgotten”);

  • The right to withdraw consent at any time (for marketing or newsletter communications).

 

To exercise any of these rights, please contact us at info@havenplacedoulas.com. 

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8. Children’s Privacy
Our services and website are not directed toward or intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has submitted personal data to us, we will promptly delete that information.

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9. Third-Party Links
Our website may contain links to other websites not operated or controlled by Haven Place Doulas. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their content, policies, or practices.
 

10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised version on our website. The “Last Updated” date at the top of this page indicates the most recent changes.

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We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

 

Haven Place Doulas, LLC.

Boston, Massachusetts

Email: info@havenplacedoulas.com

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